FAQ

DO I NEED A USER ACCOUNT TO USE HAZMATAUTHORITY.COM'S WEBSITE?

You need to have a user account and login when you wish to purchase courses online for PDH credit, or access information stored in My Account, such as your certificates of completion and receipts from previous purchases.

HOW DOES HAZMATAUTHORITY.COM USE THE INFORMATION THAT I PROVIDE?

Hazmat Authority will not share information about you to any other party without your consent, except when purchasing a course using your credit card, information that you input is provided to our secure online payment processor. HazmatAuthority.com respects your privacy. Please refer to our Privacy Policy for more information.

HOW CAN I RESET MY PASSWORD?

If you have forgotten your password, click the Forgot Password link located on the My Account log in page. A new password will be sent to your registered email account. Log in with this temporary password, then click the Change Password link to create a new password that is easy for you to remember.

HOW DO I FIND THE COURSES I HAVE PURCHASED?

To view the course material, take quizzes, or download certificates of completion, use the My Account link on any page. Once you have logged in, look for the “Go to your Courses” link in the dashboard. There you will see a list of all of your courses (you need to enroll in a course before you can take it). To start a course, click on the “Launch Course” button next to the course title.

WHAT IS PDH AND CEU?

PDH means Professional Development Hours and CEU means Continuing Education Credit. To earn one (1) CEU, you need ten (10) PDH hours of contact. Some states use CPD (Continuing Professional Development) or CPC (Continuing Professional Competency). These are both terms that refer to one hour of training time.

DOES HAZMATAUTHORITY.COM OFFER DISCOUNTS?

Yes, HazmatAuthority.com periodically offers discounts to our customers. Customers will be notified via email of discounts or promotions. They will also be listed on our website. If you wish to purchase multiple courses for your company employees, please contact us at info@hazmatauthority.com to discuss special corporate programs.

WHAT IS THE PASSING GRADE FOR AN ONLINE QUIZ?

A score of at least 70% is required to pass the quiz. All quizzes are multiple choice questions created from the course material.

CAN I RETAKE THE QUIZ IF I DO NOT PASS IT ON THE FIRST ATTEMPT?

Yes, you must first review the course material and then you can retake the quiz. Questions and answers are randomized, so you may see different questions on subsequent attempts.

WHO IS RESPONSIBLE FOR MAINTAINING RECORDS OF MY PDH ACTIVITIES?

You are responsible for maintaining a record of your PDH activities and providing information to your state board. Upon successfully completing a course and passing the quiz on HazmatAuthority.com, you will be able to print the certificate of completion and save it for your records. For your convenience, we provide free, unlimited access to additional copies of your certificate through your login account.

HOW CAN I BECOME AN AUTHOR AND CREATE AN ONLINE COURSE FOR HAZMAT AUTHORITY?

Hazmat Authority contracts with experts to provide course material sold on our website. If you are interested in learning more about the benefits of becoming a course author, please send us an email to info@hazmatauthority.com.

WHAT IS THE DOT REQUIREMENT FOR CERTIFICATION / RENEWAL?

In the US, all hazmat shipments must comply with the US DOT Hazardous Materials Regulations (49 CFR). Training is mandatory for managers and employees who prepare hazmat for transport. The DOT hazmat rules are stringent. For hazmat training violations, the minimum fine is $481 per day, per employee. Training must include General Awareness, Safety Training, Security Awareness and Function Specific Training. Hazmat employee training must be repeated in its entirety (not just updated or refreshed) at least every three years. This "recurrent" training must include testing and formal record keeping. If an employee has not been re-trained within the past three years, that employee cannot perform any hazmat employee functions until training is complete.